Best AI Receptionists for HVAC Companies in 2026

Prices at a glance (checked Oct 22, 2026)

Every price is from the vendor's own pricing page on Oct 22, 2026. Prices change, so click through before you buy.

How we scored

Five criteria, equal weight, scored only from each vendor's public pages: after-hours coverage; booking on the entry plan; emergency handling (transfers to a person); heat-wave cost; and setup effort.

Which one fits your shop

Solo or small shop starting cheap

Rosie Professional is the lowest listed entry price. It sends appointment links by text. Calendar booking needs Scale.

Busy season, lots of repeat callers

Goodcall bills per unique caller. Repeat callers count once a month. Spam and wrong numbers do not count. That keeps a heat-wave month more predictable when the same homeowners call back.

You want real people on hard calls

Smith.ai AI can transfer to a live North America receptionist. The human receptionist plans are a separate product with higher per-call prices.

You also want a CRM and invoicing

ServiceAgent bundles CRM features with AI voice credits. Core is about 133 voice minutes at 15 credits per minute (our math from the published credit rule).

You can't always answer the phone and just need callers to get a fast reply

Missed-call text-back may be enough. See when you can't always answer the phone below.

Rosie

Price line (Oct 22, 2026): Professional $49/mo (250 min), Scale $149/mo (1,000 min), Growth $299/mo (2,000 min). Annual billing equals 2 months free. Source: heyrosie.com/pricing.

What the page lists

• 24/7 answering on every plan.
• English and Spanish on every call, all plans.
• Professional: appointment links by text; message taking for 2 scenarios.
• Scale: calendar booking, warm and live transfers, texts during the call.
• Growth: waterfall transfers and custom training.
• 7-day free trial. Website texting add-on $50/mo (25 conversations, $1 each after).

Check before you buy

Overage policy is not shown as a clear dollar rule on the pricing page (FAQ heading only). Confirm minutes overage and whether you keep your existing number before a heat-wave month.

Goodcall

Price line (Oct 22, 2026): Starter $79/mo (100 unique customers, then 79¢), Growth $129/mo (500, then 26¢), Scale $299/mo (2,000, then 15¢). Source: goodcall.com/pricing.

What the page lists

• Never meters minutes.
• Repeat callers count once a month; spam and wrong numbers do not count.
• Local number included, or forward yours.
• "Workers" such as a booker for scheduling tasks.
• Free demo agent instead of a trial.

Check before you buy

Confirm how a unique customer is defined for your shop, and what happens when a new number calls every day of a heat wave.

Smith.ai

AI Receptionist

Price line (Oct 22, 2026): Free $0 (25 calls/mo, then $3.00/call); Pro $150/mo (75 calls, $2.00/call, extra $2.50); Enterprise $500/mo (300 calls, $1.67/call). Source: smith.ai/pricing/ai-receptionist.

What the page lists

• AI Scheduling (Calendly and more).
• Can transfer to a live North America receptionist.
• Month to month; 30 days' notice to cancel.
• Known spam filtered; 10% spam allowance.

Human receptionists

Price line (Oct 22, 2026): Starter $300/mo (30 calls, $11.50 extra); Basic $810/mo (90 calls, $10.50 extra); Pro $2,100/mo (300 calls, $8.50 extra). Book appointments $1.50 per call. Spanish line $1.00 per call. Source: smith.ai/pricing.

• 24/7 at no extra cost.
• No charge for spam.
• 30-day money-back guarantee.

Check before you buy

Per-call plans grow quickly when a surge month exceeds the included calls. Run the heat-wave math below against your last July or January log.

ServiceAgent

Price line (Oct 22, 2026): Launch $0; Core $39/mo yearly or $49 monthly (2,000 credits); Growth $95/mo yearly or $119 monthly (6,000 credits); Franchise $279/mo yearly or $349 monthly. Source: serviceagent.ai/pricing.

What the page lists

• AI voice minute = 15 credits (Core is about 133 voice minutes, our math).
• Extra credits $0.02 to $0.04 each.
• Booking widget and calendar sync.
• Pricing page no longer shows a waitlist (as of Oct 22, 2026).

Check before you buy

Confirm credit burn for your average call length, and whether CRM features you need sit on the Core plan or a higher tier.

When you can't always answer the phone: missed-call text-back

When a call goes unanswered, the caller gets a text from your business in about 30 seconds, including after hours. It asks what is wrong with the heat or AC, the address, and how urgent it is, and puts the lead in one inbox with urgent jobs first. You keep your number; only missed calls are forwarded. You or your on-call tech make the call back and book the job.

It also runs the Google side: keeps your Google Business Profile current, drafts review replies (1 to 2 star replies wait for your OK), and tracks your map-pack and AI-search rank.

When text-back is enough

You answer most calls yourself, you mostly miss calls on a roof or after hours, and callers are fine with a text and a call back. Callers often reply with "What is next available?" or ask for a call when you get a chance.

When you need a voice receptionist instead

You want every caller to talk to someone live, you want calls booked without you, or you need live transfers for no-heat emergencies. Pick from the list above. The two can work together: a receptionist for answered calls, text-back for missed ones.

More detail: how missed-call text-back works and missed-call text-back for HVAC companies.

See how missed-call text-back works for HVAC. Or scan your Google profile first.

What a heat wave does to your bill

Worked example labeled "our math from published rates, Oct 22, 2026": a surge month with 200 calls from 150 different callers, average 3 minutes (600 minutes).

Per-minute and per-call plans grow fastest in a surge; per-caller billing grows slowest when the same people call back.

Safety note

If you smell gas, leave the building and call your gas utility or 911. If there is smoke or fire, get out and call 911.

FAQ

Related

• Toolbench for HVAC shops
• Missed-call text-back for HVAC companies
• After-hours answering for HVAC contractors
• How missed-call text-back works
• Missed-call text-back software compared

Sources

All checked Oct 22, 2026.

• Rosie pricing
• Goodcall pricing
• Smith.ai AI Receptionist pricing
• Smith.ai human receptionists pricing
• ServiceAgent pricing