Your business. Your rules. You always have the last word.
Toolbench works your Google profile and talks to your customers — so we built it to be safe by default: it acts inside the rules you set, logs everything it does, and never touches the sensitive things without your OK.
Safe by default, not by accident.
Every decision in how Toolbench is built comes back to these three.
You keep final say
You decide what the agent runs on its own and what always waits for you. Sensitive actions — a reply to a bad review, a quote outside your bands — are held for one-tap approval.
Everything is logged
Every action lands in a complete audit log with a timestamp and the reason behind it. Nothing ever happens off the record, and you can review it anytime.
Your data stays yours
Your business context powers only your account. We never sell it, never train a shared model on it, and never expose it to another contractor.
Dial autonomy up or down, one skill at a time.
Let the routine work run itself and hold the sensitive calls for review — or turn autonomy all the way down and approve everything with one tap. It’s your business; you set the line.
- Change any skill's posture in seconds
- Held items wait as one-tap approvals
- Turn a skill off entirely, anytime
Nothing happens off the record.
Open the log to see exactly what ran, when, and why — down to the individual review reply.
What we do — and what we never do.
- Connect with a secure sign-inOne authorized sign-in links your Google profile. We only request the access needed to do the work.
- Encrypt your dataYour business context and customer conversations are encrypted in transit and at rest.
- Keep your number and accountYou keep your own phone number and own your Google account. Revoke Toolbench's access at any time.
- Sell or share your dataYour information is never sold, rented, or handed to third parties for marketing.
- Train a shared model on youYour data powers your account only — never a model shared with other contractors.
- Act outside your rulesNo surprise sends, no off-rule quotes, no auto-replies to bad reviews. Ever.
The boring parts, done right.
Encryption everywhere
TLS in transit, encrypted at rest.
99.9% uptime
Monitored around the clock with a public status page.
Least-privilege access
Staff access is scoped, logged, and reviewed.
Revoke in one tap
Disconnect Toolbench and access ends immediately.
Good to know.
Only what you allow. Routine work like posts and 3–5★ review replies can run on autopilot; anything sensitive — a reply to a 1–2★ review, a quote outside your bands — is always held for your one-tap approval.
Never. Your business context and customer conversations power only your account. We don't sell it, share it for marketing, or train a shared model on it.
A single secure sign-in that authorizes Toolbench to manage your Business Profile. We request only what's needed for the work, and you can revoke it at any time.
Yes. Every action lives in a complete audit log with a timestamp and the reason behind it — down to each individual review reply. Nothing happens off the record.
Access ends immediately when you disconnect. You keep your Google account, your phone number, and your data.