Thirty conversations is one a day. A storm week, a marketing push, a cold snap: that is when the phone finally does the thing you bought the tool for. Jobber’s own help article gives you two switches at the cap. Continue, and each extra conversation is $0.79 on the next renewal invoice, under a line called Receptionist Additional Usage. Or pause, and Receptionist stops responding to calls and texts until the cycle resets.
A receptionist that clocks out when the month gets busy is the thing to read twice. The $0.79 is not the trap. The pause default is.
The math, from their invoice, not from a blog
Sixty conversations in a month, if you leave it on: $29 plus 30 times $0.79 = $52.70. One hundred conversations: $29 plus 70 times $0.79 = $84.30. One hundred fifty: $29 plus 120 times $0.79 = $123.80.
Those are conversation counts, not calls plus a separate text. Confirm on your own invoice whether a call and a text thread about the same caller count as one conversation or two. The help article we read defines the cap in conversations and says spam and "no conversation" are excluded. It does not, in the section we used, define a 24-hour thread.
Their own pages do not all say $29
Weight this, in this order:
- 01The help article and the invoice line Receptionist - 30 Conversations / Month at $29, plus $0.79 over. This is the number to print.
- 02The Core plan help page, updated March 4, 2026: Receptionist is an add-on on Core. It is not included in the base plan. You are already paying for Jobber, then paying this.
- 03The Plus plan help page, updated July 2, 2026: AI Receptionist is included, and that page still calls it beta access. Unlimited usage is the Plus claim in the Receptionist article. Do not print a Plus monthly price. Public writeups disagree, and we will not pick one.
Jobber’s features page has been seen listing this add-on at $99, and third-party reviews repeat $99 on Grow or "included in Plus at $599." Those pages are not the invoice. If your checkout shows $99, believe your checkout, and do not let this article talk you out of your own screen. What this article will not do is average $29 and $99 into a third number.
What 30 conversations does not cover
Receptionist books into Jobber’s calendar. That is the reason a Jobber shop turns it on. It does not run your Google Business Profile, and it does not exist on the weeks you pause it. If the cap is the problem, the fix inside Jobber is to pay the overage or move to the plan that includes unlimited use. The fix outside Jobber is a text-back that does not share that cap. Those are different fixes. Say which one you need before you add a tool.
Toolbench does not sync into Jobber’s calendar. Do not imply that it does. The missed-call text-back page is the product description. The Jobber compare pageis the "keep Jobber, add a front office" argument. This page is only the cap.
A misconception
FAQ
$29 a month for 30 conversations on the plans that offer it as an add-on, then $0.79 a conversation, or it pauses. Plus includes unlimited use. Confirm the line on your invoice. Some Jobber marketing pages have listed a different add-on price.
You pick one of the two switches in their help article: keep it on and pay $0.79 each, or pause it until the next billing cycle.
No. Core’s own help page lists Receptionist as an add-on. The $29 sits on top of whatever plan you already pay.
No. Their article says a pause stops it responding to calls and texts until the next cycle.
Read the Jobber compare page, missed-call text-back, and the pricing page.